Return & Refund Policy for Embroidered Blouse Products

We aim to provide high-quality embroidered blouses and ensure customer satisfaction. Please review the following return and refund guidelines carefully:

1. Eligibility for Returns

• Returns are accepted only in case of defective, damaged, or incorrect products.
• The request for return must be raised within 3 days of delivery.
• The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
• Items showing signs of wear, alteration, or damage caused after delivery will not be accepted.

2. Non-Returnable Items

• Customized or made-to-measure blouses.
• Clearance or sale items.
• Products returned without original packaging or tags.

3. Return Process

• To initiate a return, contact customer support at ranigadh5@gmail.com with:
• Order details
• Clear images of the product showing the issue
• Once the request is reviewed and approved, return instructions will be provided.
• Customers may be required to ship the product back using a reliable courier service.

4. Refund Policy

• Refunds are processed only after the returned item is received and inspected.
• If approved, the refund will be issued within 5–7 business days.
• Refunds will be credited to the original payment method or provided as store credit, depending on the case.

5. Exchange Policy

• Exchanges are subject to product availability.
• If the requested item is unavailable, a refund or store credit will be issued.

6. Shipping Charges

• Shipping charges are non-refundable.
• Return shipping costs may be borne by the customer unless the product received is defective or incorrect.

7. Important Notes

• Slight variations in color or embroidery design may occur due to lighting or handmade processes and are not considered defects.
• Any request that does not meet the above conditions may be declined.

For assistance, contact: ranigadh5@gmail.com